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FAQ
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Find your answer among the already answered questions below

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About VDL UVA Packaging

Machine-icon-2.png

Machines

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Service

Our company’s history dates back to 1935 when Mignot & de Block developed a machine for own use. After their own needs were met, this machine was also supplied to other manufacturers. Since then the company has made many types of machines.

READ MORE

VDL UVA Packaging is a brand of VDL PMB-UVA, which is part of the successful VDL Groep. This family is well known for manufacturing machine components, machinery, equipment, and automotive/buses. VDL controls 104 subsidiaries and employs more than 16.000 individuals in 20 countries.

READ MORE ABOUT VDL

UVA stands for “Universele Verpakkings Apperatuur”.
VDL stands for "Van der Leegte", the surname of Pieter van der Leegte, the founder of the VDL Groep.

The management team of VDL PMB-UVA is responsible for managing both VDL UVA Packaging and VDL PMB Tobacco. They are tasked to embody the unrivaled global presence of UVA. The team currently consists of the managing director assisted by the sales director, manager engineering ,and head of production.

We offer a wide portfolio of vertical form, fill and seal (VFFS) packaging machines. Innovation is our strength and, coupled with our ability to rise to technological challenges through listening carefully to our customers, we deliver reliable systems and solutions ensuring our customers to stay one step ahead in their packaging concepts.

 

see our machines

To calculate if a packaging machine is worth it, it is important to know how many bags you want to make in a month in a certain amount of shifts per day. Knowing that we can look together if a machine is worth it for you. Because of our wide variety of machines, it is almost certain we can help you out within your budget.

contact sales

The machine speed of a packaging machines is usually respresented by bags per minute (BPM).
The speed depends on several factors, such as bag sizes, and operator experience. We are always puching the boundaries of our machines maximum speed. Our double machine, the Twinner, can for example run at an extraordinary speed of 400 BPM.

LEARN MORE ABOUT OUR MACHINES

Yes, our packaging machines have the possibility to be converted tot different measurements. Converting can be done by simply replace a few parts. To be sure that our machines meet your requirements contact our sales department.

CONTACT SALES

Since 1935 we have made many different types of machines. Because of our long-lasting quality, many of our older machines are still running, and we are still providing spare parts for them. In general, if the machines are properly maintained, they will last for a very long time.

We believe in our products and stand behind them, therefore we offer a twelve (12) month manufacturer’s warranty for the original product. This limited warranty covers any defects or nonconformity resulting from faulty design, materials, or workmanship during the warranty period. During this warranty period, VDL PMB-UVA will in case of a defect, repair the product, or replace the product with a product with equivalent functionality.

To obtain this warranty service, you must contact VDL PMB-UVA. The proof of purchase may be required to verify ownership.

CONTACT HELPDESK

VDL PMB-UVA reserves the right at any time, to modify or discontinue the warranty without notice. No rights can be derived from the above.

Our customer service team can be reached by email or phone and will answer your question as soon as possible. At our customer support page, you will be referred to the right department.

GET SUPPORT

If your machine breaks down you can contact our customer support team directly by phone or email. Firstly we will try to solve the problem by phone or email. In case the problem can not be solved in this way, we will plan a technician on site.

Phone: +31 (0)40 282 50 99
Email: service@vdlpmbuva.com

To prevent break down and jam it is important to clean and oil your machine regularly. To ensure the maximum lifetime of your machine we advise to regularly replace wear and tear parts on your machines such as cutting knives and needles.

We can for sure do the maintenance for you to ensure a longer lifetime of your machine. Therefore you can request a maintenance appointment by filling out the request form.

REQUEST MAINTENANCE

Our customer service team can be reached by email or phone and will answer your question as soon as possible. At our field service page, you can request a maintenance appointment by filling out the request form.

REQUEST MAINTENANCE

You may find the machine plate on the outside of the machine, in most cases, it is placed on the electro cabinet. For better and faster assistance by contacting our customer service team it is important to have your 3,5,6 or 7 digit machine number ready. The example below shows how to find your machine number.

Find-the-machine-number-VDL-UVA-Packaging.png

Yes, we prefer to work with customer’s materials to achieve the best and most realistic results.

Spare-parts-icon-lines-1.png

Spare parts

Bag-faq-icon.png

Learn about packaging

machine-operation-icon-2.png

Machine operation

At our spare part page, you can order spare parts by filling out the request form. For better and faster assistance you have to provide your 3,5,6 or 7 digit machine number.

REQUEST SPARES

If you are in a hurry and need fast delivery of your spare parts you can call our helpdesk directly:

Phone: +31 (0)40 282 50 43

We have listed spare part kits for all our machines, which contains wear and tear parts. Please contact our spare part team to ask for the possibilities.

REQUEST SPARE PART KIT

We will provide your spare parts as soon as possible. The delivery time depends on the current stock and complexity of manufacturing.

We have more than 15.000 spare parts on stock at our facility in Eindhoven. In addition to that, we can ensure fast and flexible delivery, due to our machine workshop.

REQUEST SPARES

If you are in a hurry and need fast delivery of your spare parts you can call our helpdesk directly:

+31 (0)40 282 50 43

Since 1935 we have made many different types of machines. Because of our long-lasting quality, many of our older machines are still running. For this reason we keep many spare parts in stock, so there is a good chance we still can help you out.

REQUEST SPARES

We believe in our products and stand behind them, therefore we offer a twelve (12) month manufacturer’s warranty for the original product. This limited warranty covers any defects or nonconformity resulting from faulty design, materials, or workmanship during the warranty period. During this warranty period, VDL PMB-UVA will in case of a defect, repair the product, or replace the product with a product with equivalent functionality.

To obtain this warranty service, you must contact VDL PMB-UVA. The proof of purchase may be required to verify ownership.

CONTACT HELPDESK

VDL PMB-UVA reserves the right at any time, to modify or discontinue the warranty without notice. No rights can be derived from the above.

You may find the machine plate on the outside of the machine, in most cases, it is placed on the electro cabinet. For better and faster assistance by contacting our customer service team it is important to have your 3,5,6 or 7 digit machine number ready. The example below shows how to find your machine number.

Find-the-machine-number-VDL-UVA-Packaging.png

In general, a bag is made out of a roll of film. This film goes over the forming set of a specific bag style and is perfectly sealed to form a closed bag.
Some bags contain more additional features, such as holes, zips and handles. The handle holes are cut into the bags through a stamp. The zip is manufactured separately and can be sealed into the bag on a packaging machine.

You can read more about our bag styles at the bag styles page

READ MORE

Both pre-made and Vertical Form, Fill and Seal (VFFS) bags are commonly produced, but there are some benefits of VFFS bags against pre-made ones:

  • A VFFS machine uses less floorspace than a pre-made bag production line
  • VFFS bags has lower film material costs
  • Our packaging machines are specifically engineered for the ease of operation
  • High production output is possible on a VFFS machine

Of course, there are some more benefits, which our sales team will be more than delighted to tell you

Contact sales

Our range of bag style contains out of many different types, which all can be produced on our vertical packaging machines. Of course, you can add additional features, such as (reclosability) zippers, gas flushing, punch holes, valves, etc.
Curious if your packaging ideas can become a reality? Feel free to contact our sales department, they will be delighted to tell you everything about our machines.

contact sales

In general, a bag consists out of three measurements, the height, width, and depth. To get the best shelf presentation there is commonly used a golden rule:

The bag length = 1,6 x the bag widthBlockbottom-w-Transferzipper-sizes.jpg

You can read more about our bag styles at the bag styles page

READ MORE

Yes, our machines are spicificly engineered for the ease of operation. Because of this operators do not require advanced technical knowledge. If you have any questions about the machine operation feel free to contact our sales department. They will be delighted to tell you everything about our machines.

Contact sales

VDL UVA Packaging machines are controlled by an Allen-Bradley or a Siemens control system, integrated on a full color touch screen.

The instruction manual is supplied with the purchase of a machine.

Have you lost the original manual? Upon request we can send you a copy of the instruction manual of your machine. Herefore you have to contact our helpdesk.

Contact helpdesk

Upon request we can install your new machine on-site, so you will not have to worry about this. You can contact your account manager or our service department.

Contact service

Egancy-icon.png

Agencies

Privacy-icon.png

Privacy

Other-icon-2.png

Other

We have agencies in 18 countries, listed below. To get in touch with thes agents you can contact our sales department.

  • Argentina
  • Australia
  • Brasil
  • Chile
  • Colombia
  • Egypt
  • Finland
  • France
  • Greece
  • Mexico
  • Norway
  • Peru
  • Poland
  • South Africa
  • Spain
  • Switzerland
  • United Kingdom
  • United States

CONTACT SALES

We are always open for enthusiastic potential agencies to represent our brand and machines in the tobacco market worldwide. Please contact our sales department for more information.

CONTACT SALES

As VDL greatly values your privacy, we think it is important to inform you how we handle your personal data. For this detailed description, please read our privacy policy.

PRIVACY POLICY

We process data that you provide to VDL via the website for general business purposes. We can then contact you using the stored personal data. This website serves as a central point, and personal data are forwarded to the entity that you wish to approach as a business customer or job applicant. For the detailed description, please read our privacy policy.

PRIVACY POLICY

As VDL greatly values your privacy, we think it is important to inform you how we handle your personal data. For this detailed description, please read our privacy policy.

PRIVACY POLICY

Yes, through the years we have overhauled many machines. The machine will be completely disassembled and all the parts are then visually inspected. After the assembly and replacement of the parts requiring maintenance, a final inspection will take place to ensure the quality. With this we give your machine a second life and it will be able to run for years to come.

To know more about how we can help you by overhauling a machine please contact our sales department.

Contact sales

We are always open for working together on the right solution for your perfect cigar. Our sales department will be delighted to meet you and discuss your project. 

Start a project

All vacancies at VDL UVA Packaging and VDL are listed on our careers website. We are always looking for professionals dedicated to both personal developments as well as to the growth of VDL Groep. For students, we provide great opportunities to develop themselves in an informal and open organization.

Our vacancies

Yes, you can follow us on one of our social media channels, listed below, to be the first to know about our latest developments. By following the corporate VDL Groep accounts you will be informed by all the developments of VDL Groep and it’s 104 subsidiaries.

Follow VDL UVA Packaging

Linkedin_Logo.png  LinkedIn

yt_icon_rgb.png  YouTube

Instagram_AppIcon_Aug2017.png  Instagram

f_logo_RGB-Blue_1024.png  Facebook

Follow VDL Groep

Linkedin_Logo.png  LinkedIn

yt_icon_rgb.png  YouTube

Instagram_AppIcon_Aug2017.png  Instagram

f_logo_RGB-Blue_1024.png  Facebook

Twitter_Logo_Blue.png  Twitter

about-icon.png

About VDL UVA Packaging

Our company’s history dates back to 1935 when Mignot & de Block developed a machine for own use. After their own needs were met, this machine was also supplied to other manufacturers. Since then the company has made many types of machines.

READ MORE

VDL UVA Packaging is a brand of VDL PMB-UVA, which is part of the successful VDL Groep. This family is well known for manufacturing machine components, machinery, equipment, and automotive/buses. VDL controls 104 subsidiaries and employs more than 16.000 individuals in 20 countries.

READ MORE ABOUT VDL

UVA stands for “Universele Verpakkings Apperatuur”.
VDL stands for "Van der Leegte", the surname of Pieter van der Leegte, the founder of the VDL Groep.

The management team of VDL PMB-UVA is responsible for managing both VDL UVA Packaging and VDL PMB Tobacco. They are tasked to embody the unrivaled global presence of UVA. The team currently consists of the managing director assisted by the sales director, manager engineering ,and head of production.

Machine-icon-2.png

Machines

We offer a wide portfolio of vertical form, fill and seal (VFFS) packaging machines. Innovation is our strength and, coupled with our ability to rise to technological challenges through listening carefully to our customers, we deliver reliable systems and solutions ensuring our customers to stay one step ahead in their packaging concepts.

 

see our machines

To calculate if a packaging machine is worth it, it is important to know how many bags you want to make in a month in a certain amount of shifts per day. Knowing that we can look together if a machine is worth it for you. Because of our wide variety of machines, it is almost certain we can help you out within your budget.

contact sales

The machine speed of a packaging machines is usually respresented by bags per minute (BPM).
The speed depends on several factors, such as bag sizes, and operator experience. We are always puching the boundaries of our machines maximum speed. Our double machine, the Twinner, can for example run at an extraordinary speed of 400 BPM.

LEARN MORE ABOUT OUR MACHINES

Yes, our packaging machines have the possibility to be converted tot different measurements. Converting can be done by simply replace a few parts. To be sure that our machines meet your requirements contact our sales department.

CONTACT SALES

Since 1935 we have made many different types of machines. Because of our long-lasting quality, many of our older machines are still running, and we are still providing spare parts for them. In general, if the machines are properly maintained, they will last for a very long time.

We believe in our products and stand behind them, therefore we offer a twelve (12) month manufacturer’s warranty for the original product. This limited warranty covers any defects or nonconformity resulting from faulty design, materials, or workmanship during the warranty period. During this warranty period, VDL PMB-UVA will in case of a defect, repair the product, or replace the product with a product with equivalent functionality.

To obtain this warranty service, you must contact VDL PMB-UVA. The proof of purchase may be required to verify ownership.

CONTACT HELPDESK

VDL PMB-UVA reserves the right at any time, to modify or discontinue the warranty without notice. No rights can be derived from the above.

service-icon-1.png

Service

Our customer service team can be reached by email or phone and will answer your question as soon as possible. At our customer support page, you will be referred to the right department.

GET SUPPORT

If your machine breaks down you can contact our customer support team directly by phone or email. Firstly we will try to solve the problem by phone or email. In case the problem can not be solved in this way, we will plan a technician on site.

Phone: +31 (0)40 282 50 99
Email: service@vdlpmbuva.com

To prevent break down and jam it is important to clean and oil your machine regularly. To ensure the maximum lifetime of your machine we advise to regularly replace wear and tear parts on your machines such as cutting knives and needles.

We can for sure do the maintenance for you to ensure a longer lifetime of your machine. Therefore you can request a maintenance appointment by filling out the request form.

REQUEST MAINTENANCE

Our customer service team can be reached by email or phone and will answer your question as soon as possible. At our field service page, you can request a maintenance appointment by filling out the request form.

REQUEST MAINTENANCE

You may find the machine plate on the outside of the machine, in most cases, it is placed on the electro cabinet. For better and faster assistance by contacting our customer service team it is important to have your 3,5,6 or 7 digit machine number ready. The example below shows how to find your machine number.

Find-the-machine-number-VDL-UVA-Packaging.png

Yes, we prefer to work with customer’s materials to achieve the best and most realistic results.

Spare-parts-icon-lines-1.png

Spare parts

At our spare part page, you can order spare parts by filling out the request form. For better and faster assistance you have to provide your 3,5,6 or 7 digit machine number.

REQUEST SPARES

If you are in a hurry and need fast delivery of your spare parts you can call our helpdesk directly:

Phone: +31 (0)40 282 50 43

We have listed spare part kits for all our machines, which contains wear and tear parts. Please contact our spare part team to ask for the possibilities.

REQUEST SPARE PART KIT

We will provide your spare parts as soon as possible. The delivery time depends on the current stock and complexity of manufacturing.

We have more than 15.000 spare parts on stock at our facility in Eindhoven. In addition to that, we can ensure fast and flexible delivery, due to our machine workshop.

REQUEST SPARES

If you are in a hurry and need fast delivery of your spare parts you can call our helpdesk directly:

+31 (0)40 282 50 43

Since 1935 we have made many different types of machines. Because of our long-lasting quality, many of our older machines are still running. For this reason we keep many spare parts in stock, so there is a good chance we still can help you out.

REQUEST SPARES

We believe in our products and stand behind them, therefore we offer a twelve (12) month manufacturer’s warranty for the original product. This limited warranty covers any defects or nonconformity resulting from faulty design, materials, or workmanship during the warranty period. During this warranty period, VDL PMB-UVA will in case of a defect, repair the product, or replace the product with a product with equivalent functionality.

To obtain this warranty service, you must contact VDL PMB-UVA. The proof of purchase may be required to verify ownership.

CONTACT HELPDESK

VDL PMB-UVA reserves the right at any time, to modify or discontinue the warranty without notice. No rights can be derived from the above.

You may find the machine plate on the outside of the machine, in most cases, it is placed on the electro cabinet. For better and faster assistance by contacting our customer service team it is important to have your 3,5,6 or 7 digit machine number ready. The example below shows how to find your machine number.

Find-the-machine-number-VDL-UVA-Packaging.png

Cigar-icon.png

Learn about packaging

In general, a bag is made out of a roll of film. This film goes over the forming set of a specific bag style and is perfectly sealed to form a closed bag.
Some bags contain more additional features, such as holes, zips and handles. The handle holes are cut into the bags through a stamp. The zip is manufactured separately and can be sealed into the bag on a packaging machine.

You can read more about our bag styles at the bag styles page

READ MORE

Both pre-made and Vertical Form, Fill and Seal (VFFS) bags are commonly produced, but there are some benefits of VFFS bags against pre-made ones:

  • A VFFS machine uses less floorspace than a pre-made bag production line
  • VFFS bags has lower film material costs
  • Our packaging machines are specifically engineered for the ease of operation
  • High production output is possible on a VFFS machine

Of course, there are some more benefits, which our sales team will be more than delighted to tell you

Contact sales

Our range of bag style contains out of many different types, which all can be produced on our vertical packaging machines. Of course, you can add additional features, such as (reclosability) zippers, gas flushing, punch holes, valves, etc.
Curious if your packaging ideas can become a reality? Feel free to contact our sales department, they will be delighted to tell you everything about our machines.

contact sales

In general, a bag consists out of three measurements, the height, width, and depth. To get the best shelf presentation there is commonly used a golden rule:

The bag length = 1,6 x the bag widthBlockbottom-w-Transferzipper-sizes.jpg

You can read more about our bag styles at the bag styles page

READ MORE

machine-operation-icon-2.png

Machine operation

Yes, our machines are spicificly engineered for the ease of operation. Because of this operators do not require advanced technical knowledge. If you have any questions about the machine operation feel free to contact our sales department. They will be delighted to tell you everything about our machines.

Contact sales

VDL UVA Packaging machines are controlled by an Allen-Bradley or a Siemens control system, integrated on a full color touch screen.

The instruction manual is supplied with the purchase of a machine.

Have you lost the original manual? Upon request we can send you a copy of the instruction manual of your machine. Herefore you have to contact our helpdesk.

Contact helpdesk

Upon request we can install your new machine on-site, so you will not have to worry about this. You can contact your account manager or our service department.

Contact service

Egancy-icon.png

Agencies

We have agencies in 18 countries, listed below. To get in touch with thes agents you can contact our sales department.

  • Argentina
  • Australia
  • Brasil
  • Chile
  • Colombia
  • Egypt
  • Finland
  • France
  • Greece
  • Mexico
  • Norway
  • Peru
  • Poland
  • South Africa
  • Spain
  • Switzerland
  • United Kingdom
  • United States

CONTACT SALES

We are always open for enthusiastic potential agencies to represent our brand and machines in the tobacco market worldwide. Please contact our sales department for more information.

CONTACT SALES

Privacy-icon.png

Privacy

As VDL greatly values your privacy, we think it is important to inform you how we handle your personal data. For this detailed description, please read our privacy policy.

PRIVACY POLICY

We process data that you provide to VDL via the website for general business purposes. We can then contact you using the stored personal data. This website serves as a central point, and personal data are forwarded to the entity that you wish to approach as a business customer or job applicant. For the detailed description, please read our privacy policy.

PRIVACY POLICY

As VDL greatly values your privacy, we think it is important to inform you how we handle your personal data. For this detailed description, please read our privacy policy.

PRIVACY POLICY

Other-icon-2.png

Other

Yes, through the years we have overhauled many machines. The machine will be completely disassembled and all the parts are then visually inspected. After the assembly and replacement of the parts requiring maintenance, a final inspection will take place to ensure the quality. With this we give your machine a second life and it will be able to run for years to come.

To know more about how we can help you by overhauling a machine please contact our sales department.

Contact sales

We are always open for working together on the right solution for your perfect cigar. Our sales department will be delighted to meet you and discuss your project. 

Start a project

All vacancies at VDL UVA Packaging and VDL are listed on our careers website. We are always looking for professionals dedicated to both personal developments as well as to the growth of VDL Groep. For students, we provide great opportunities to develop themselves in an informal and open organization.

Our vacancies

Yes, you can follow us on one of our social media channels, listed below, to be the first to know about our latest developments. By following the corporate VDL Groep accounts you will be informed by all the developments of VDL Groep and it’s 104 subsidiaries.

Follow VDL UVA Packaging

Linkedin_Logo.png  LinkedIn

yt_icon_rgb.png  YouTube

Instagram_AppIcon_Aug2017.png  Instagram

f_logo_RGB-Blue_1024.png  Facebook

Follow VDL Groep

Linkedin_Logo.png  LinkedIn

yt_icon_rgb.png  YouTube

Instagram_AppIcon_Aug2017.png  Instagram

f_logo_RGB-Blue_1024.png  Facebook

Twitter_Logo_Blue.png  Twitter

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UVA-icon_line-space-white.png

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